Hello Community,
Companies are pouring money into learning. Investment jumped from $42B in 2020 to over $120B in 2024. Yet only 29% of employees feel satisfied with learning opportunities.
Career progress still remains the top motivation for learning, but the conditions that make growth possible are shrinking:
89% of CHROs say the biggest barrier to employee development is time
Only 15% of employees state that their managers support career development plans
The exposure to change acceleration has reduced people's bandwidth
Before opening a course, employees make a series of decisions: Is this worth my time? Does it matter to my role? Can I access it easily?
If effort outweighs perceived value, people postpone learning. So what’s actually getting in the way?
Inside this Edition
The 4 friction points where learners drop off
A practical guide to improving learning experience design
NEW Workplace Wellbeing and Mental Health Summit videos, diplomas, and HR Credits available
Counting down to the AI Experience Summit + Exclusive Bootcamp
Learning Programs starting in June
NEW Mini Master on Practical AI, now with free tools!
NEW We launched the Executive Network!
🗞 In case you missed it: If you have questions about Hacking HR Learning programs and memberships, join us at the upcoming Open House on Thursday, May 21, 08:00 AM. ➡️ Register here
🌿 Now, let’s break down where learning actually fails.
HR INSIGHTS
4 FRICTION POINTS THAT KILL ENGAGEMENT IN LEARNING

In our latest LinkedIn Newsletter post, we focus on four key points where engagement drops:
Access friction: Too many steps to start learning
Meaning friction: Unclear relevance to the learner
Comprehension friction: Overwhelming or poorly structured content
Isolation friction: Learning feels disconnected from real work
Even small changes matter: iSpring research found that improving a reminder message alone increased course open rates from 52% to 83%.
How to Improve Employee Engagement
Reduce access barriers: Move from multi-step logins to direct entry.
Make relevance obvious: Clearly state outcomes up front so employees understand the immediate value.
Simplify the learning experience: Break content into manageable segments and reduce cognitive overload.
Embed social learning: Peer-driven models increase credibility (Google delivers ~80% this way).
Connect learning to real work: Use follow-ups and manager involvement to drive impact after completion.
Want to deep dive into learning experience design?
iSpring created a guide that breaks down the hidden barriers that make training easy to postpone, and shows how to fix them by looking at the learner journey as a complete experience. You’ll learn how to identify friction points, simplify access, and test small changes that can quickly improve engagement.
Check out all the upcoming learning programs designed to help you build new capabilities.
UPCOMING LEARNING PROGRAMS
Certificate Programs Starting in June
All these Certificate Programs are included in our Premium Membership and led by real-world HR Leaders. The classes are live and 100% Virtual. Students receive a diploma, a Credly badge, and HR Credits upon completion.
🔥 Global Chief People Officer (GCPO)
🔥 People Experience and Culture Strategist (PECS)
🔥 Strategic HR Business Partner
🔥 Fundamentals of Human Resources
NEW Cohort: Practical Applications of AI Mini-Master
By popular demand, the Practical Applications of AI Mini-Master is back!
A live, hands-on building experience for professionals who want to understand how AI actually works by using it, building with it, and applying it to real workflows. And we are especially excited to announce that this program includes amazing AI tool partners who will help bring the learning experience to life.
Participants will work with these tools (and beyond) and receive free access as part of the program experience:
→ StackAI to build custom AI agents, AI app builders, and multi-agent workflows
→ Riverside to create podcasts, videos, media, and content at scale
→ Framer to turn ideas, prototypes, and workflows into real applications and interfaces
📅 When: Fridays | 8:00 a.m. to 10:00 a.m. PT.
🔥 Starts July 24. ➡️ Enroll Now.
NEW BOOTCAMP
Building Your Entire HR Operating System with Claude
📅 June 8 - 12 | 8 AM - 10 AM PT | 5 Days Live, 100% Virtual
By Friday afternoon, your hiring, onboarding, performance, compensation, policy, and analytics will all run through one integrated stack you built yourself in your own Claude workspace!
👑 Available for Premium and Premium+ members. ➡️ Register here
And we built something special for senior HR leaders…
NEW PEER CIRCLE INITIATIVE
We Launched the Executive Network
We have been working with HR professionals across more than 150 countries for years, and we identified a clear gap. Plenty of executive programming exists for the Fortune 500. Plenty exists for early-stage startups. Almost nothing has been built for small and mid-sized companies, the segment that powers most of the global economy.
The Executive Network was built to solve that. It’s a curated peer circle built specifically for:
Senior HR Executives (CHRO, CPO, VP People)
Organizations with 100 to 5,000 employees
The most senior HR decision-maker in the company
Members receive monthly intelligence across legislation, compensation, workforce, and GenAI in HR; curated peer cohort groups of 8 to 12 senior HR Executives matched by size and challenge; AI coaching and transformation guidance built around your maturity, not a generic playbook; office hours with senior members and Hacking HR faculty; and access to the annual in-person event.
Strict policy: The Executive Network is not designed for consultants or vendors. Membership is reviewed by our team before approval. Payment is only requested after a successful application.
Investment: Standard membership is $3,000 per year.
Founding rate: $2,000 per year, valid through December 31, 2026. That works out to less than $170 a month.
The membership committee reviews each application to ensure a balanced, non-competitive peer environment. Applications are reviewed within 48 business hours.
WORKPLACE WELLBEING & MENTAL HEALTH SUMMIT
Now Available: Videos, Accreditation Resources, and Summit Ebook
Last week, we wrapped up the Workplace Wellbeing and Mental Health Summit! If you couldn’t attend the sessions or missed panels, no worries! Everything has been recorded.
Here’s what you can now access
Full session recordings from the entire summit
An ebook with practical frameworks and leadership insights
A digital diploma of attendance
A Credly digital badge and eligible HR recertification credits for Premium and Premium+ members
UPCOMING EVENTS
AI Experience Summit LIVE + VIRTUAL
This year, the third edition of the AI Experience Summit will be LIVE and VIRTUAL!
June 16, LIVE in London (1 Basinghall Avenue)
Through our partnership with People Strategy Hub, we will host a high-intensity day of 30–40 minute sessions covering AI Leadership, Readiness, Governance, Work Design, Trust, and Responsible Scaling, with speakers from Microsoft, Imperial Brands, Moody's, and more.
Sessions span everything from leadership in the age of intelligent systems and diagnosing readiness gaps to agentic workflows, accountability in AI-augmented work, and proving measurable ROI in 2026.
Our Community members get important discounts. Team registrations are available. Reply to this email, and we'll take care of you.
🌟 Use our 25% discount code: HACKINGHR
June 17-19 AI in HR Experience Summit (Virtual)
Registration is open for Hacking HR’s AI in HR Experience Summit Virtual (June 17–19, 2026) — 100% virtual, 100% FREE. All summit registrants get
Over three days, each focused on a single theme, dozens of experts will join us to discuss the most pressing challenges at the intersection of people, culture, and AI-powered technologies.
JUNE 17: Strategic Leadership and AI Readiness
JUNE 18: Execution, Work Design, and Scaling
JUNE 19: Governing, Protecting, and Sustaining AI at Scale
🌟 This event is brought to you by HiBob, Workday, and Papaya Global.
🌟 All attendees get 3 months of free access to the Read AI platform!
Upcoming Partner Events
LaunchHR Summit | Free & Virtual | May 20-21 | Co-produced by Hacking HR and Fractional People People | Learn more and register
HR Analytics Summit | September 3, London | People Strategy Hub's annual summit for HR analytics and people strategy leaders | Register now | Discount code: HACKINGHR (20% off all passes – single passes, group bookings, and Business Passes (for vendors)
Remember, if it’s not documented… it didn’t happen.
Mugs that express your HR life.
SPONSORSHIPS
Thousands of HR executives will gather at our upcoming summits to shape the future of work:
AI Experience LIVE in London (June 16)
AI Experience Summit, Virtual, Third Edition (June 17-19)
Workforce Strategy and HR Budget Planning Summit (September 8-10)
If your company provides solutions in HR tech, benefits, people analytics, DEI, or workforce strategy, these events are your opportunity to connect with the decision-makers who control HR budgets.
👉 Book an intro call with Laurie Baggarly: [email protected]
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