Hello Community,

Deloitte recently surveyed 3,235 senior leaders from across the globe and released a report, The State of AI. The Untapped Edge, with the key findings:

AI transformation happens when organizations redesign workflows end-to-end; otherwise, we end up training people on tools outside the flow of work while the gains remain minimal.

🗞️ In case you missed it:  ✨ You only have until Sunday to enroll in the Global Chief People Officer, People, Work, and HR Technology Strategist, and Workplace Well-Being and Mental Health Strategist Certificate Programs.

👉 See details and enroll here

Let’s start with the core issue behind most failed AI initiatives. Here’s a simple way to understand where workflows break down.

Workflows haven’t kept up with the pace at which organizations operate today. Deloitte estimates that employees spend the equivalent of 12 workweeks per year on inefficient work, and decisions are still slowed down by fragmented data, manual coordination, and unclear ownership.

Think of hiring processes that stall, poor onboarding experiences that lack continuity, and the 120 hours a year spent per manager on performance reviews.

If the workflows are not fixed before adding automation and AI, existing problems will be amplified.

So HR leaders need to rethink how workflows operate end-to-end. Here’s a simple framework for doing this, using Performance Management as an example.

At the core of every workflow is a simple model: Capture → Interpret → Act.

This model helps HR leaders understand how work actually flows, and the friction points that require attention.

1. Capture (Signals): Make work visible: Work generates signals constantly—feedback, updates, goals, recognition—but most of them are lost across conversations, tools, and moments. Instead of relying on periodic reviews, organizations can capture signals continuously and in a structured way, creating a repository that everyone can access at any time to understand what’s happening and have performance conversations.

2. Interpret (Context): Build shared understanding: Managers often spend too much time reconstructing context from scattered inputs and rely on memory to fill in the gaps, which increases bias. By centralizing signals and using AI to surface patterns, teams can build a shared, real-time understanding of performance, progress, and risks, reducing bias and cognitive load.

3. Act (Decisions): Enable faster, consistent action: Decisions are often delayed because context is incomplete or misaligned across stakeholders. If signals and context are clear, decisions can happen faster and with greater consistency. This means fewer coordination loops, clearer ownership, and more confidence in outcomes.

4. Redesign the connections between steps: The biggest issue is not each step individually, but how disconnected they are. Redesigning workflows means ensuring signals flow seamlessly from capture to interpretation to action, without fragmentation or delays.

5. Use AI to strengthen—not replace—the workflow: AI can be used as a connector across all three stages: consolidating inputs, surfacing insights, and supporting decisions. But its value depends entirely on how well the workflow is designed.

Workflow redesign must aim to reduce manual effort, remove friction, and improve decision quality. In partnership with Workleap, we created a mini ebook to help you get started.

👉 Download the guide here

Mental Health Awareness Month is around the corner, and we put together two powerful events you don’t want to miss!

How can organizations adopt a systems lens and move beyond isolated initiatives to embed mental health throughout the entire employee experience?

In preparation for the Workplace Wellbeing and Mental Health Summit in May, we’ll host a webinar with two experts from Mind Share Partners on April 14 at 8 am Pacific Time.

🔹 Lisa R. Jackson, Ph.D., Interim CEO at Mind Share Partners. With 25+ years in nonprofit and philanthropic leadership, Lisa brings deep expertise in building organizations that center people and purpose. She previously led Tides Center and served as Managing Partner at Imago De Fund. She holds a Ph.D. in Education and Psychology and an M.S. from Stanford, and a B.S. in Psychology from Howard University.

🔹 Michael Davis, Lead Principal at Mind Share Partners: Mike advises companies and leaders on building cultures that support mental health. He leads workplace training and strategic initiatives, combining practical insight with a strong academic foundation—an MSW from the University of Michigan, a Master of Teaching from Dominican University, and a degree in Psychology from Yale.

📅 When: April 14, 2026 - ⏰ 08:00 AM PT

Free to Attend. Save your spot and share with a colleague!

And if you want to go deeper, this is where the broader conversation is happening!

Well-being is no longer a side initiative—it’s becoming a core driver of performance, risk management, and leadership effectiveness.

The Workplace Well-being and Mental Health Summit brings together HR and business leaders to explore how to embed well-being into work design, leadership practices, and organizational systems.

These are some of the topics we will discuss 

📅 May 5–7, 2026 | 💻 Virtual | Free to attend

Explore the agenda and save your spot

Beyond well-being, leaders are also rethinking how learning drives business performance.

The world of work is running at full speed, but progress now depends less on acceleration and more on direction. iSpring Days 2026 brings together global L&D and HR leaders to chart a new course for training in uncertain times. 

It’s designed for those who want to translate learning investments into performance outcomes, influence strategic decisions, and build credibility at the executive level.

Over two days and across five focused tracks, you’ll learn how to:

Expect real-world case studies, insights from L&D innovators, and actionable guidance you can apply immediately to drive measurable business impact.

➡️ Learn more and save your spot

If you’re looking to build these capabilities more deeply, here’s where to start.

Explore All Certificate Programs

This year, the third edition of the AI Experience Summit will be LIVE and VIRTUAL!

Through our partnership with People Strategy Hub, we will host a high-intensity day of 30–40 minute sessions covering AI Leadership, Readiness, Governance, Work Design, Trust, and Responsible Scaling, with speakers from Microsoft, Imperial Brands, Moody's, and more.

Sessions span everything from leadership in the age of intelligent systems and diagnosing readiness gaps to agentic workflows, accountability in AI-augmented work, and proving measurable ROI in 2026.

Our Community members get important discounts:

Team registrations are available. Reply to this email, and we'll take care of you.

🌟 Use our 50% discount code (valid only until the end of March): HACKINGHRSPECIAL

Registration is open for Hacking HR’s AI in HR Experience Summit Virtual (June 17–19, 2026) — 100% virtual, 100% FREE.

Over three days, each focused on a single theme, dozens of experts will join us to discuss the most pressing challenges at the intersection of people, culture, and AI-powered technologies.

And while these conversations are happening globally, they’re also taking shape in local communities… today, we spotlight our Romania chapter!

Last Friday, Hacking HR came to life in Romania for the very first time!

The room brought together HR professionals across generations, backgrounds, and experiences, and what followed was exactly why local communities exist: an honest conversation, filled with curiosity and energy.

Topics ranged from AI and the future of L&D to what learning really means today. There were different perspectives. There was genuine listening. And there was a moment near the end that said it all, one participant reflected:

"I don't have a conclusion, but I'm leaving with questions to reflect on."

That's the point. Chapters aren't about answers. They're about creating space to pause, think, and grow together with people who care about the same things you do.

This was the first in a monthly series for the Hacking HR Romania Chapter. The next gathering is coming soon.

🌟 If you're in Romania, we'd love to see you there! And if you're curious about what Chapters look like in your own city, visit us at https://beta-app.hackinghrlab.io/communities or reach out to Brizia Ceja: [email protected].

We're always happy to talk.

And because even AI transformation comes with a few “learning moments” …

Somewhere along the way, we lost alignment on the objective.

But technically… It’s learning. ☕ For anyone currently “training” their AI…

👉 Visit our store

Finally, if your organization wants to connect directly with HR decision-makers, our upcoming summits offer unique opportunities to engage with the global Hacking HR community.

Thousands of HR executives will gather at these upcoming summits in 2026 to shape the future of work:

If your company provides solutions in HR tech, benefits, people analytics, DEI, or workforce strategy, these events are your opportunity to connect with the exact decision-makers who control HR budgets and are actively searching for partners.

👉 Book an Intro Call with Laurie Baggarly: [email protected] to explore sponsorships and secure visibility at the summits where HR leaders are making buying decisions.